Is the website secure? Yes, the site is totally secure and safe for you to use. All details are encrypted at checkout stage using Standard Encryption Technology (SSL). Please refer to our Terms & Conditions page for further information.
Are your products authentic? Yes, we only sell genuine mens designer clothes and accessories. 100% authenticity is guaranteed.
How will I know if the item will fit me? Where necessary our items will include the measurements, so this should give an indication if it will fit or not.
What are your delivery charges? Delivery to the UK is FREE. Overseas deliveries will depend on the overall weight of your purchase. Please refer to our
Delivery & Returns page for further information.
How can I pay? We accept payments from all major debit/credit cards. Alternatively you can pay directly into our PayPal account.
When will you send the item(s)? Your item(s) will be dispatched the following working day – guaranteed. Please refer to our Delivery & Returns page for further information.
Can I track my item(s)? Yes you can track your item(s). You will be given tracking information where you can view the current status of your shipment. Depending on the quantity/weight of the order this will be either.....(--).
Do you accept returns? Yes we do – Please refer to our Delivery & Returns page for further information.
What are your contact details? All e-mail enquires should be sent to: customerservice@tzarfashion.com
Can I contact you by phone? Our only point of contact is via e-mail. This is to keep administration costs down so we can pass the savings directly onto you. Alternatively, you may prefer to speak directly with a Customer Services agent using our Live help facility.
Can I use any of the images from your website? All photographs used on the website are originated by
Tzar and as such, they are protected by copyright. This copyright belongs to
Tzar, and restricts any third party reproduction without permission.